What we will do ............
Promptly investigate the problems detected or reported and correct it.
We stand behind our work, and we will correct at no charge, any parts and or labor resulting from manufacturers' defect (new equipment manufacturers' warranty) or replace any defective repair parts (RHR Warranty). Please see our maintenance page for handpiece maintenance suggestions.
Problems arising from improper maintenance, excessive air pressure, rough usage, damage from dropping or improper sterilization will not be covered. Repairs must have been made by Reliable Handpiece Repair & Sales, a copy of the previous repair invoice is required for all warranty work .
Your handpiece will be returned within 24 hours of receipt at no charge to you.
It is important to us that you are completely satisfied with your repairs and product purchases. Please call us at any time with questions or comments on any of our policies or if you would like RHR to check your maintenance and air pressure settings on site.
High Speed Handpieces : 6 months
Low Speeds : 6 months
Contra Angles and Endo Heads : 6 months,
Scalers : 6 months
Lab Motors : 6 months
All new equipment per Manufacturers Warranty Terms and Conditions.
What we ask you to do.............
Please lubricate your handpieces per manufacturers instructions and keep your air pressure below 45 PSI.
Promptly return the handpiece or equipment to RHR for Warranty Evaluation during the warranty period. Include a copy of the previous RHR Repair Invoice. Warranty claims are limited to the previous repair parts only. Some warranty claims will be rejected due to improper maintenance, misuse or abuse as described above.
We want you to be confident in our repairs to your equipment, Please call us at any time with comments or questions regarding Maintenance Tips or our warranty policy.
copyright © 2009, 2010 reliable handpiece repair and sales, inc. all rights reserved
Reliable Handpiece Repair and Sales, Inc.
1959-367 Peacehaven Road,
Winston Salem, NC 27106
Toll Free: 866-208-9528